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FAQs

A list of recently requested queries and answers courtesy of the British Association of Removers:

GENERAL Q&As

I’m thinking about moving – why should I use a BAR member?
All BAR members meet stringent criteria and are regularly inspected to ensure that their staff, vehicles, premises and facilities meet the required standards set out in our Code of Practice. By using a BAR member you can be confident that the company will be properly and professionally equipped to carry out your move, whether domestic, commercial or international.

How can I tell if the mover I’m using or have asked for a quote is a BAR member?
Firstly – look for the badge! Your mover should display their badge on their vehicles or literature.

I think I’m going to need storage. Can my mover offer it to me?
All BAR members are able to offer and arrange storage for your possessions for certain periods of time.

DOMESTIC REMOVALS

UK Residential Moving: When is the best time to contact a removal company?
Contact your local BAR Remover up to one month before you hope to move even if you don’t know exactly when the big day will be. They will tell you exactly what they offer and the areas you need to think about. This way you can plan your time and concentrate on the essentials.

UK Residential Moving: Should I do the packing myself?
Packing is not expensive therefore if you can afford to have it done professionally, do so. BAR companies use a range of appropriate packing materials and employ fully trained staff who will pack your things professionally and safely.

INTERNATIONAL REMOVALS

Overseas Residential Moving: Are there any restrictions on what I can take abroad?
Yes. Some items in your home might not be permitted in the country you’re moving to; your BAR Overseas mover will know the rules & regulations and will help you decide what to take and what to leave behind.

OFFICE REMOVALS

Commercial Moving: Recommended advance preparation
Before you start, be certain what has to go, what needs storage or what needs to be scrapped. A thorough evaluation of furniture and equipment is helpful to both parties. Produce a written statement, which can be referred to by both parties.

Commercial Moving: Timing issues to consider
Agree a timetable and programme within your own company and then commit it to writing, supplying a copy to each moving contractor. Bear in mind that summer and weekends are peak periods in the moving industry – you will save a lot of money by planning your timetable carefully. Give as much notice as possible, as both sides need time for planning.

Commercial Moving: The importance of providing consistent removal requirements

Take each moving contractor around your premises separately; making sure that the same member of your staff carries out this exercise each time. The specification given to each contractor should be consistent as this will help you evaluate the proposals put forward.

An example of best practice is illustrated on: the Resource Centre section of this website.

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